Testimonials Overall rating: ★★★★★ 5 based on 6 reviews
5 1
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The BEST customer service!

★★★★★
5 5 1
We were looking for a short-term rental while my husband underwent treatments at MD Anderson. After searching around, we opted for Access Accommodations and the Amalfi property. Not only was the apartment nicely decorated, clean, and in a great location, Heba and Hasan were so caring and compassionate through the entire process. They understood how precarious my husband's medical situation was and did whatever they could to accommodate us. In fact, when we thought we were going to have to extend our stay in Houston due to an unexpected hospital admission (after we had already given notice on our apartment), Hasan offered to move us to another property and even help move our belongings. They made a very difficult situation for us so much easier and we will forever be grateful for that!

Renting made Easy

★★★★★
5 5 1
We had a great experience renting from Access Accommodations!! They had an apartment ready when we needed it and it was beautiful! It was very clean and well-decorated, along with kitchen pots & pans, tools, dishes, bed linens and bath towels. It was more than comortable! My husband was in the hospital when rent was due 3 or 4x, and Hasan met me when/where I was available, in order to make paying rent easy and to not take me away from my husband when he needed me. Hasan was always responsive when we needed anything. When we needed to get a less expensive apartment, Hasan had one available almost immediately: in the same building, on the same floor. They even helped us move! We would definitely use Access Accommodations again, if we needed to! Thank you Hasan, Heba and the sweet ladies who helped us move! Thank you for making a stressful medical situation as comfortable as possible! You are welcome to give out my name as a reference snytime!

Thank You Access

★★★★★
5 5 1
Thank you Access. Our trip to Houston was not for pleasure, M.D. Anderson. Staying at the Amalfi through Access made our whole experience nicer. What lovely accommodations! We would love to stay here again for pleasure. Thank you especially to Hasan for going up and beyond with assistance. Very professional and your kindness stands out.

Great Service with attention to detail

★★★★★
5 5 1
The team at Access was so easy to work with, they handled all the details and ensured that everything was done on time and per my specifications. During the 3 years I used their services they were always friendly and responsive. I'd use them again if the need arose and recommend them to my friends and family.

Outstanding

★★★★★
5 5 1
We were referred to Access by a friend of our doctor who had stayed there recently and had a wonderful experience. We can say we did too. The apartment was very well appointed and comfortable. We felt right at home and the service was outstanding. Don Brown

Great Customer Service!

★★★★★
5 5 1
"We don't just talk about Customer Service... We Live It." I can attest to that. I contacted Hasan Raad at Access Corporate after I had selected MD Anderson for my cancer treatment. I am not from Houston so I needed to find a place to stay for 8 weeks. Mr. Raad responded immediately and answered all my questions about their apartments, what was available and how it worked. The next time I was in Houston for treatment planning he met with me at my convenience to show me a few apartments that would be available when I needed one. The apartments were very nice, well appointed and had everything I would need. The location was in very close proximity to the hospital. The process for renting it and moving in was very easy. Mr. Raad has also been extremely supportive during my stay in Houston. I plan on using Access Corporate Accommodations for all of my rental needs in the future in Houston. I highly recommend them.

Testimonials

We don't just talk about Customer Service... We Live It.

Heba,
My family and I just wanted to thank you for being so helpful when we were trying to find accommodations while here at MD Anderson. You made the process so much easier and couldn't have been more helpful for my "many" questions. I will be in contact with you in the near future because we will have to return a few more times for treatments and appointments.

Again, thank you so much for your kindness.

Sincerely,
Natalie

Location:
MD Anderson Medical Center

HoustonAccommodations,

I have had such a great experience working with your company. I come in contact with many whom travel to Houston for their medical care. I will absolutely continue to give you a great referral.

Thanks again.
Lacie

Location:
MD Anderson Medical Center